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Breakdown cover customer reviews

See what our customers say

Read unbiased reviews and ratings from our breakdown cover customers

We're keen to get feedback from our customers so we've partnered with reevoo, an independent review company. Find out how, as a customer, you can leave feedback below.

Or call our UK call centre on

0800 022 3948

Existing customer contact details

8am - 8pm Monday to Friday
8am - 5pm Saturday and Sunday
9am - 5pm bank holidays

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For Text Phone, first dial 18001

How you can leave feedback

  1. You purchase a breakdown cover policy directly from our website.
  2. Once you've received your policy documents you'll get an invitation by email from reevoo within two weeks asking you to give feedback.
  3. Your feedback will be published on our website usually within a day or so.

  • We aren't involved in handling the feedback at any stage.
  • Reevoo always publishes your unedited feedback unless it contains swear words. If it does, they'll contact you and ask if you'd like to re-word it. If you don't want to alter it, it won't be published as we don't want any bad language on our website that could offend other customers.

Breakdown Cover reviews verified by reevooReevoo

Ease of purchase
Value for money
Overall rating
Scores 9.1 out of 10 based on 278 reviews
10 out of 10


Great Yarmouth GB
Ease of booking online
Confirmed purchase: 22 February 2017
Published on: 25 February 2017
9 out of 10


Watford GB
Great value for money. Excellent customer service
On a previous occasion, the repair truck took over 90 minutes to arrive.
Confirmed purchase: 21 February 2017
Published on: 24 February 2017
9 out of 10


Carmel, Holywell GB
Quick and easy to purchase on line
Reviewer left no comment
Confirmed purchase: 19 February 2017
Published on: 22 February 2017
7 out of 10


Hertfordshire GB
Nice knowing have break down cover.easy to set up
Should get deal for multiple car
Confirmed purchase: 18 February 2017
Published on: 21 February 2017
9 out of 10


Hereford GB
Bought over the internet,the purchase was straightforward and the policy and card arrived promptly
Confirmed purchase: 15 February 2017
Published on: 22 February 2017

You'll love our highly rated cover

We're a Which? Recommended Provider

Defaqto 2017 - 5 Star motor breakdown cover

We're 5 Star rated by Defaqto for our UK Recovery & Home Assist and UK & European Assist cover.

Policy document

This document is for new policies.

LV= Britannia Rescue policy document (PDF 234KB)

Existing customers - call us on 0800 756 8700 for a copy of your policy document.

Buying breakdown cover is quick and easy

Save even more by adding breakdown cover to LV= car insurance... more about LV= car insurance