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Existing customers

Round the clock breakdown assistance

Breakdown assistance

call our 24 hour breakdown line on:
0800 929 111

From Europe or from a mobile call
+44 (0)1484 435806
More contact details

Help for existing breakdown customers

What to do if you break down

Call for roadside assistance on 0800 929 111
Open: 24 hours a day, 7 days a week

From Europe or from a mobile call +44 (0)1484 435806

Renew your policy

Call us on 0800 756 8700
Open: 8am - 8pm Monday to Friday, 8am - 5pm Saturday and Sunday, 9am - 5pm bank holidays

We'll send you an invitation to renew your cover when it's due. Call us if you have any questions.

Making changes to your breakdown policy

To make a change call us on 0800 756 8700

  • Change your name or address
  • Changes to the vehicle(s) covered
  • Upgrade your level of cover
  • Add personal cover

Our friendly, UK based people are ready to help you.

Lines are open:
8am - 8pm Monday to Friday
8am - 5pm Saturday and Sunday
9am - 5pm bank holidays

Calls may be recorded.

Adding extra cover to your policy

Even after your policy has started you can upgrade your level of breakdown cover or add personal cover.


Personal cover - extra cover for you and your spouse/partner in any privately owned vehicle in the UK. More about personal cover.


Upgrade your breakdown cover - you can upgrade to increase your level of cover. Compare the different levels of cover.


To make any of these changes to your policy, call our service team on 0800 756 8700.

Policy documents


To check that you've got the right version of your policy documents, or to request another copy, call us on 0800 756 8700 quoting your policy number.

46 minute average response time
4 out of 5 cars fixed at the roadside

* Average response time of 45.81 mins and 84.28% of customers were able to complete their journey, based on 105,150 jobs from Agent Performance Review Report. Jul - Dec '16