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Contact us

Speak to someone in our friendly UK call centre

Contact us about breakdown cover

Broken down?

If you're an existing customer and you need assistance call:

0800 929 111

From Europe or from a mobile call +44 (0)1484 435806

Lines are open: 24 hours a day, 7 days a week


What to do if you break down

Getting a quote

Call us to get a breakdown quote

0800 022 3948

Lines are open: 8am - 8pm Monday to Friday, 9am - 5pm Saturday and bank holidays, 10am - 4pm Sunday.


More information about our cover options

Renewing my policy

Call us to renew

0800 756 8700

Lines are open: 8am - 8pm Monday to Friday, 9am - 5pm Saturday and bank holidays, 10am - 4pm Sunday.


Write to us at
Freepost, LV= BRITANNIA RESCUE

Email us about renewing

Making a change to my policy

Call us to change your policy

0800 756 8700

Lines are open: 8am - 8pm Monday to Friday, 9am - 5pm Saturday and bank holidays, 10am - 4pm Sunday.


Write to us at
Freepost, LV= BRITANNIA RESCUE

Email us about a change to your policy


Find out more about making changes to your policy

Making a complaint

Find out how to make a complaint

LV= Britannia Rescue is part of the Liverpool Victoria (LV=) group of companies.

Leave feedback or make a complaint


See a summary of the LV= complaints data

Calls may be recorded. For TextDirect dial 18001 followed by the desired number.

46 minute average response time
4 out of 5 cars fixed at the roadside

* Average response time of 45.81 mins and 84.28% of customers were able to complete their journey, based on 105,150 jobs from Agent Performance Review Report. Jul - Dec '16

You'll love our highly rated cover

We're a Which? Recommended Provider

Defaqto 2017 - 5 Star motor breakdown cover

We're 5 Star rated by Defaqto for our UK Recovery & Home Assist and UK & European Assist cover.