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About us

Keeping our members on the move for over 30 years

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About LV= Britannia Rescue

We’ve been helping our customers get back on the road for over 30 years, so we are experienced in delivering what matters to you. We're proud of our excellent service and fast response times, as well as our 3,000 breakdown professionals.

We are also top rated by the independent financial research company, Defaqto, who have awarded both our UK Recovery & Home Assist cover and UK & European Assist cover their highest 5 Star Rating.


  • 4 out of 5 cars fixed at the roadside *
  • Average 45 minute response time *
  • 5 Star rated by Defaqto (UK Recovery & Home Assist and UK & European Assist)
  • Five levels of cover so you only pay for what you need

* Average response time of 44.56 mins. 85.26% of customers were able to complete their journey, based on 111,744 jobs from Agent Performance Review Report. Dec '16 - May '17

Our breakdown office is based in Huddersfield and this is where we operate our call centre and 24 hour breakdown line.

Why not join LV= Britannia Rescue and see how much you can save on your breakdown cover?

Our history

Britannia Rescue was founded by the Civil Service Motoring Association (now trading as Boundless by CSMA) in 1983, and since then our service has evolved, providing breakdown services to the public, large organisations and financial and insurance brands. In 2007, Britannia Rescue joined the LV= family.

Blue breakdown truck and hands icon

Buy LV= Britannia Rescue breakdown cover in a few clicks

Prefer to call for a quote?

Call 0800 022 3948

Lines are open: 8am - 8pm Monday to Friday, 9am - 5pm Saturday and bank holidays, 10am - 4pm Sunday.

Calls may be recorded. For Text Phone, first dial 18001.